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From Monday 5 November

To improve access and continuity to patients that have a GP that works part time the following GP's have agreed to buddy up together

Dr Heather Scott and Dr Joanna Bonnett

Dr Lydia Joy and Dr Zahayda Mohammed

Dr Maliha Karamat and Dr Ash Peshen

Each GP will retain their own list but if one of their patients calls in on a day they do not work then they will be seen (appointment numbers permitting ) by the their buddy GP.

Bethesda Medical Centre is situated on Palm Bay Avenue next to the Coastguard Station (at the bottom of Devonshire Gardens )

Practice Handbook

Please find below a link to the Surgery Leaflet for your information.

Changing Your Phone!!

Please remember to let us know your new mobile phone number or home phone number. Without up to date information we cannot send you text reminders or contact you.

Welcome to Bethesda Medical Centre 


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

The surgery will be closed from 12.30pm on Thursday 29 November for GP and Staff Training.For emergencies after 12.30pm please contact the 111 service .Prescriptions requested on Tuesday 27 November will not be ready for collection until after 11am on Friday 30 November

Prescriptions for the Christmas Period

Prescriptions required for Christmas must be with the surgery by Tuesday 18th December to be ready in in time for Christmas. Any prescription requests received after that date will not be ready until Thursday 27 December.



Public Health England have suggested two different types of Flu vaccine this year.  One for people under 65 years old and one for people over 65.  Due to this change, we will be staggering our Flu Clinics as follows:

  • 0-17 years from mid October
  • 18-64 years from 19th September
  • 65-74 years (with health problems) from mid October
  • 65-74 years (with NO health problems) from late October
  • 75+ years from 22nd September

Please ask a Receptionist if you are unsure or require further information.  When booking, please disclose your age.


 !!! Exciting New Development Proposed - Planning Permission approved!!!

As you might have seen in the media Bethesda Medical Centre is planning an exciting development over the next two years.  We are planning to expand the current Surgery to incorporate more facilities for our patients and also we are working towards a merger with Northdown Surgery.

We will be updating our website on a regular basis to keep you updated on what is happening.

Please see the attached planning permission decision notice. 

Planning Permission - Decision Notice

Please see the attachments below for further information:

Bethesda Press Release March 2018

Frequently Asked Questions for Patients

Please also see the Building Progress tab (to the right of the screen) under Further Information - which shows drawings of the proposed new build.

Bethesda Medical Centre - Our Video

Transforming health and social care in Kent and Medway

This morning (13 October 2016) NHS, social care and public health partners in Kent and Medway launch a vision describing how we are working together and with local communities to transform services and improve people’s health and wellbeing.NHS, social care and public health in Kent and

We – and our CCG is very much a part of this - are developing a Health and Social Care Sustainability and Transformation Plan (STP) that will set out how we think services need to change over the next five years to achieve the right care for people for decades to come.


It will build on the work already underway in our CCG to strengthen primary care resilience and local care – the care people can get out of hospital.


To find out more, please click on the link below  Transforming health and social care in Kent and Medway, which sets out more about what we want to achieve and our areas of focus. A survey for the public and a set of frequently asked questions are on our website.

 Transforming Health & Social Care in Kent and Medway


Communicating With Our Patients

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you.  If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

  • We want to know if you need information in braille, large print or easy read.
  • We want to know if you need a British Sign Language interpretor or advocate.
  • We want to know if we can support you to lipread or use a hearing aid or communication tool.

Please tell the Receptionists when you arrive for your next appointment.

 View Health Help Now Guide

The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.

Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.

New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps.

Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.

Health Help Now also offers reliable health advice and links to other useful websites. Available at, it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.

Why not download it to your device now so you have it to hand when you need it?

If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.

Health Help Now has been used more than 85,000 times since its launch, helping people to find the right treatment in the right place.


It is an app and website which matches services to symptoms and shows which services are open and where they are. It can help people find out if they need to see a doctor, pharmacist or use a minor injuries service.


Friends and Family Test - Please complete the test on-line under "Have Your Say".  Below is the link for results for  December to June 2015 

Friends and Family Test Results 2015


Serving You

Our team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

News & Issues

On-Line Access to Medical Records

Patients who have access to On-Line Appointments and Medication now have the ability to see a summary of their medical records on-line which includes:

Allergies and Adverse Reactions
Acute Medications in the last 12 months
Current repeat medications - including those discontinued in the last 6 months
Full Immunisation History

If you would like to sign up to this service please ask at Reception or contact the Surgery on 209300.

Medical Record

See Your Medical Summary

(Site updated 07/12/2018)
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