Welcome to Bethesda Medical Centre
Welcome to Bethesda Medical Centre. Please use the menu bar above to navigate through our website, or use the quick-links below to take you to commonly accessed pages.
- For up-to-date COVID-19 information, updates, vaccination schedules and general news, please go here > COVID-19
- For the eConsult service (for GP advice, self-help information, or administrative requests), please go here > ECONSULT
- For Prescription/Medication requests, or to sign up for our online prescription service, please go here > PRESCRIPTIONS
Please do not call or contact the surgery asking for general information on the COVID-19 vaccine as this is likely to overload our telephone & email/messaging systems, and will cause delayed access to those with a genuine medical requirement to see a GP. Please be assured that Bethesda will be contacting it's patients as and when they become eligible for the vaccine. Please use the link above to check our dedicated COVID-19/Vaccination page.
Restrictions for entry to Bethesda Medical Centre during the COVID-19/Coronavirus pandemic remain in place until further notice. Entry will only be permitted if a GP, Nurse, or Clinician has specifically requested your attendance via personal communication, or you have a pre-booked appointment only.
For the safety of our patients and staff, you will be required to answer some brief questions regarding any current symptoms you may have when you arrive for your appointment. If you are concerned about giving personal or sensitve information, please speak to the staff member who will deal with your query appropriately (for confirmation they may instead ask you to provide just your initials and ask which clinician you are here to see).
All patients will be required to wear a face mask, shield, or covering prior to entry to the surgery. Please respect our wishes.
eConsult Administration Requests - Important
Please note that administration requests submitted via eConsult will have different timelines than that of clinical/medical requests, depending on the type of eConsult submitted. For example, Med3/Sick Certificates may take up to 5 working days to process, whereas requests for letters, completed forms, medical records, or other such documentation may take longer depending on the information required. Please bear this in mind when using eConsult.
For clinical/medical requests, you should expect to receive a response within 72 hours as normal.
Online Access - PatientAccess, NHS, & Co-Op Apps Incompatibility Notification
Please note that our current prescriptions, appointments, and records service is incompatible with the following systems/apps:
- NHS Mobile App
- Co-Op Mobile App
We apologise for any inconvenience this may cause.
Online prescription requests for Bethesda Medical Centre can be made online via this website by going to the 'Prescriptions' tab or by clicking this link. During the COVID pandemic you will be unable to book appointments online. Appointments can be requested by telephone by calling us on 01843 209300 or alternatively you can request advice from your GP within 3 working days using our new eConsult system.