Patient Record

Online Services (Medical Record, Appointments, Prescriptions)

If you are not currently registered for online services but would like to be able to view your medical record, order prescriptions, or book appointments online, please click to download the 'Application for Access to Online Services' form.  Alternatively, you can request a form from the Surgery.

For your application to be processed, you will need to provide Photo Identification and Proof of address (dated within three months) along with your completed online access registration form.

When having access to your medical information online, it is important to remember:

Abnormal results or Bad news:  If your GP has given you access to test results, you may see something that you find upsetting to you.  This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.

Choosing to share your information with someone:  It’s up to you whether or not you share your information with others (perhaps family members or carers), it’s your choice, but also your responsibility to keep the information safe and secure.

Misunderstood information:  Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care.  Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

Information about someone else:  If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.

If you would like more information about how the NHS keep your online access safe and secure, please scroll further down this page.  To view the NHS App Privacy Policy, please click here.

Update Your Contact Details

Don't miss out on important information, appointments, invitations, and more.  Please use the form below to provide us with up-to-date contact details for you to avoid missing out.

Please note this applies to patients registered at Bethesda Medical Centre only.  Submissions from any non-registered persons will be automatically discarded.  To enquire about registering as a new patient at Bethesda, please go the the 'New Patients' page.

Change of Personal Details

Home Blood Pressure Monitoring

If you own a personal blood pressure machine and you would like to submit your readings to us, please download, fill in, and send us the Home Blood Pressure Monitoring form so we can keep your record up to date.  This will help avoid unneccessary trips to the surgery and will allow our clinicians to monitor your blood pressure easier.

Home Blood Pressure Monitoring.pdf

Sharing Your Medical Record

Increasingly, patient medical data is shared e.g. between GP surgeries, District Nursing, and other healthcare services in order to give clinicians access to the most up to date information when attending patients.

The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.

For example, it may be necessary to share data held in GP practices with District Nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients' control and can be shared on a 'need to know' basis.

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies.

Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on central NHS databases.   

As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.

For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.

Online Health Records Security