Low Staff Levels

We are currently running on very low staff Levels due to the effects of Covid 19. This is affecting the call volumes and meaning that staff are needing to cover the workload of others, as well as their own. Please be patient with us as we assist you with your health needs. Please be kind to our staff during this difficult time. 

Welcome to Bethesda Medical Centre

Welcome to Bethesda Medical Centre.  Please use the menu bar above to navigate through our website, or use the quick-links below to take you to commonly accessed pages.


  • For the eConsult service (for GP advice, self-help information, or administrative requests), please go here > ECONSULT
  • For Prescription/Medication requests, or to sign up for our online prescription service, please go here > PRESCRIPTIONS

Please note:  The eConsult service is only available from Monday at 8pm until Friday at 5pm.*

*Excluding Bank Holidays.

eConsult Administration Requests - Important

Please note that administration requests submitted via eConsult will have different timelines than that of clinical/medical requests, depending on the type of eConsult submitted.  For example, Med3/Sick Certificates may take up to 5 working days to process, whereas requests for letters, completed forms, medical records, or other such documentation may take longer depending on the information required.  Please bear this in mind when using eConsult.

For clinical or medical requests, you should expect to receive a response within 72 hours as normal.

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