General Enquiries

If you have any queries regarding our services here at Bethesda Medical Centre which you have been unable to find on our website, or any comments or suggestions for improvement, please email us at bethesda.patientcontact@nhs.net.

Please note:  The above email address is to be used for general queries only.  Any requests for appointments or cancellations, prescriptions, medical (Med3) certificates, test results, medical records, online sign-ups, registrations, complaints*, and any other communications will be ignored and automatically deleted.  Any innaproriate, intimidating, or threatening communications sent to this mailbox will result in the sender's email address being blocked, removal from our surgery list if registered here, and if neccessary reported to the police.

 

If you would like to make a complaint, please use the online form below.  Your complaint will be routed to the appropriate person at Bethesda and we will aim to respond within 10 working days.

Please complete each section in the following form, and click the next/forward arrow to proceed.